EC4U Blog
Catch up with all the latest EC4U news, informative updates, hints, tips, advice and more…
The 4 stages tradespeople need to remember in a customer facing role
One of the most important aspects of your business, and one that is key to both gaining future customers and retaining your existing ones, is customer facing. The key to thing to remember is that this is you, selling yourself to your customer and it’s important to remember this from the very beginning of your […]
Read moreLighting design for electrical installers
When offering your services as an electrical installer for your customer, you want to be able to offer that extra little bit of a service that separates you from your rivals. Often, some of the jobs you carry out will be fairly straightforward from a certain point of view. If your potential customer is looking […]
Read moreTackling 6 of the biggest concerns for tradespeople
Customer payments It comes as no surprise that getting paid on time, or at all, is a top concern for 64% of tradespeople. You can put measures in place to help streamline your payment procedure to avoid any late or missed payments. For example, if you haven’t already, it’s time to consider taking on […]
Read more18th Edition Amendment 1 and EV regulations
On February 3rd 2020 Amendment 1 of the 18th Edition of BS7671 was released. This amendment purely deals with Electric Vehicle charging points to reflect the changes in technology. The key change is that if the charger meets the requirements in Amendment 1 there is no longer a requirement to install a separate earth electrode […]
Read more4 steps to handling a customer complaint
Mistakes and accidents can happen on site anytime and sometimes, complaints can also occur. Professionalism is key throughout your customers’ journey with you as a tradesperson, from quote to sign off, and it’s especially important you maintain this same level of professionalism if you receive a complaint or bad review. Have you ever had a […]
Read more