EC4U Blog

Catch up with all the latest EC4U news, informative updates, hints, tips, advice and more…

New Electrical Safety Standards in force for landlords from June 2020

The Government has been in consultation for a number of years putting draft legislation into place regarding electrical safety in privately rented properties. This piece of legislation will be a statutory instrument and will formally be known as The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020. The standard is concerned with […]

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4 steps to handling a customer complaint

Mistakes and accidents can happen on site anytime and sometimes, complaints can also occur. Professionalism is key throughout your customers’ journey with you as a tradesperson, from quote to sign off, and it’s especially important you maintain this same level of professionalism if you receive a complaint or bad review. Have you ever had a […]

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Case Study: Antonio

Thinking of a career change? As the new year rolls through, it brings with it a time of year that many people decide to change careers and jobs. A career change can be daunting, but with skills shortages in many industries, the opportunities to succeed are great. One industry that is experiencing a severe shortage […]

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The most unprofessional traits and trades ranked

Professionalism in the workplace is an important trait to uphold, but it is especially important if your job is customer-centric. One industry where professionalism is key, is within the skilled trades industry. There is a certain stigma surrounding tradespeople that make customers think they are unreliable, and this ultimately fills customers with dread whenever they […]

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Government extends smart meter rollout to 2024 to reach 85% of homes

Image credit | License The government has extended the current smart meter rollout deadline to 2024, giving energy suppliers more time to reach 85% of homes. This comes after the original deadline of 2020 loomed closer and closer, with only 15.6 millions smart meters running in homes and small businesses and a target of 53 […]

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